Privacy Policy

Last Updated: [Insert Date]

Welcome to Robotime Zone (“we”, “us”, or “our”), your trusted source for premium crafting supplies including yarns, accessories, and DIY kits. We’re committed to protecting your privacy while helping you bring your creative visions to life. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit robotimezone.com.

1. Information We Collect

To provide you with the best crafting shopping experience, we collect:

• Account Information: Name, email address, password (stored securely), and optional profile details when you create an account.
• Order Details: Shipping/billing addresses, phone number, and payment information (processed securely through our payment partners).
• Crafting Preferences: Product wishlists, browsing history of yarn weights (lace to chunky) and crafting categories to personalize your experience.
• Technical Data: IP address, browser type, device information, and pages visited to improve our website.
• Customer Service: Communications when you contact our Edmond-based crafting enthusiasts team.

2. How We Use Your Information

Your information helps us:

• Process orders for bamboo needles, acrylic yarns, and other crafting supplies
• Provide secure payment processing with bank-level 256-bit SSL encryption
• Offer personalized recommendations based on your crafting interests (amigurumi, apparel, etc.)
• Improve our product selection and website functionality
• Communicate order updates, crafting tips, and special offers (only with your consent)
• Prevent fraud and ensure transaction security for our global crafting community

3. Data Sharing & Disclosure

We value your trust and only share information when necessary:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
• Legal Compliance: When required by law or to protect our rights and users.
• Business Transfers: In connection with a merger or sale of assets, with appropriate privacy protections.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve crafters worldwide (excluding select Asian countries and remote regions), your data may be transferred to and processed in the United States and other locations. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your crafting journey:

• 256-bit SSL encryption (same as financial institutions)
• Regular security audits of our systems
• Limited access to personal data within our organization
• Secure storage with industry-standard protections

While we take these precautions, no internet transmission is 100% secure. We recommend using strong passwords and never sharing your payment details via email.

6. Your Rights & Choices

You have control over your information:

• Access & Correction: Review and update your account information anytime.
• Marketing Preferences: Opt-in/out of crafting inspiration emails.
• Data Deletion: Request account deletion (subject to legal retention requirements).
• Do Not Track: Our site doesn’t currently respond to DNT signals, but you can manage cookies as described below.

7. Cookies & Tracking Technologies

We use cookies to:

• Remember your yarn weight preferences and shopping cart
• Understand how crafters use our site to improve navigation
• Show relevant products (like amigurumi kits or bamboo supplies)
• Measure ad performance (if applicable)

You can manage cookies through your browser settings, though this may affect site functionality.

8. Children’s Privacy

Our crafting supplies are intended for adult crafters. We don’t knowingly collect information from children under 13 (or 16 in some regions).

9. Policy Updates

We may update this policy as our crafting community grows. Significant changes will be notified via email or website notice.

Happy creating!
The Robotime Zone Team