At Robotime Zone, we understand that seamless transactions are as important as the quality of our premium crafting supplies. Our global community of creative enthusiasts deserves a checkout experience that’s secure, straightforward, and tailored to your needs. Below you’ll find everything about our payment methods designed with crafters in mind.

Accepted Payment Methods

We proudly accept:

  • Visa Visa
  • MasterCard MasterCard
  • JCB JCB
  • PayPal PayPal

Whether you’re stocking up on bamboo needles, amigurumi kits, or our signature acrylic yarns, you’ll find a payment option that works for you.

Why Trust Our Payment System?

Bank-Level Security

Your creative journey should begin with peace of mind. We use 256-bit SSL encryption – the same technology used by financial institutions – to protect every transaction. Our system never stores your full payment details, adding an extra layer of security for your protection.

Global Crafting Community Support

As we ship to crafters worldwide (excluding select Asian countries and remote regions), our payment methods are internationally recognized. The inclusion of JCB and PayPal ensures our Japanese customers and those preferring alternative payment solutions can shop with ease.

Troubleshooting Payment Issues

Occasionally, creative minds encounter technical hiccups. Here are solutions for common payment scenarios:

Declined Payments

If your payment isn’t processing, try these steps:

  1. Verify your CVV code (the 3-4 digit number on your card)
  2. Confirm your billing address matches your bank records exactly
  3. Check with your bank about international transaction blocks (common with first-time international craft supply purchases)
  4. Consider using PayPal as an alternative payment method

Payment Security Tips for Crafters

  • Always look for the padlock icon in your browser when entering payment details
  • Consider using PayPal for purchases if you prefer not to enter card details
  • Never share your password or verification codes with anyone

Special Note for Our International Customers

We’re honored to serve crafters across the globe! Please note:

  • All transactions are processed in USD
  • Your bank may apply foreign transaction fees (check with them beforehand)
  • PayPal automatically handles currency conversion if needed

Need Payment Assistance?

Our Edmond-based team of crafting enthusiasts understands that sometimes you need human help. Email [email protected] with:

  • Your order number (if applicable)
  • The payment method you’re trying to use
  • Screenshots of any error messages (helpful for troubleshooting)

We typically respond within 24 hours (except weekends and holidays).

Happy creating!
The Robotime Zone Team

P.S. Remember, orders over $50 qualify for free shipping – perfect for stocking up on yarn weights from lace to chunky!