Dear Creative Soul,

At Robotime Zone, we understand that when inspiration strikes, you can’t wait to bring your vision to life. That’s why we’ve crafted a delivery experience as thoughtful as your handmade creations, ensuring your premium crafting supplies arrive safely and promptly to your doorstep.

Our Shipping Promise to You

Standard Shipping: For When Creativity Can’t Wait

Delivery Time: 10-15 days after dispatch

Carriers: DHL or FedEx

Cost: $12.95 flat rate

Perfect for when you’re mid-project and need those specialty yarns (like our popular lace-weight 0 or chunky acrylics) or that perfect brush to complete your masterpiece. Our trusted carriers will deliver your package with care.

Free Shipping: For Thoughtful Stash-Building

Delivery Time: 15-25 days after dispatch

Carrier: EMS

Minimum Order: $50

Ideal when you’re stocking up on seasonal collections (think Halloween amigurumi kits or Christmas latch hook supplies) or building your dream toolkit. The perfect choice for budget-conscious crafters who plan ahead.

Behind the Scenes: Our Careful Process

Every order at Robotime Zone receives our signature attention to detail:

  1. 1-2 Day Processing: Our Edmond-based team personally checks each item – from delicate bamboo needles to vibrant ball point paints – ensuring they meet our quality standards
  2. Eco-Friendly Packaging: Your supplies arrive in recyclable materials with protective cushioning for fragile items like beaded accessories
  3. Global Reach: We ship worldwide (excluding select Asian and remote regions) to serve our international community of makers

Hassle-Free Returns

We stand behind every product in our curated collections. If any item doesn’t meet your expectations, simply contact us within 15 days of delivery at [email protected] for return instructions.

Payment Options for Every Crafter

We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for your convenience and security.

From our creative family to yours, we’re honored to be part of your handmade journey. Should you have any questions about your order’s delivery, our Edmond-based team combines product expertise with genuine crafting passion to assist you.

Happy creating,
The Robotime Zone Team

P.S. Track your order anytime by logging into your account at robotimezone.com or replying to your shipment confirmation email.